Account Manager (f/m/d) Leading IT Security Player

Wien Festanstellung

hinzugefügt 04/02/2022

  • Excellent benefits and career prospects
  • Outstanding opportunity, strong global player in Cyber Security market


Our client is looking for a self-driven Account Manager to create long-term, trusting relationships with our customers, connect with key business executives and stakeholders and drive the account's success. In the role, you will be responsible for the development of your accounts, identify their needs and up sale/cross sell potential. You will as well prepare and update account status reports including Quarterly Business Reviews (QBRs) and ad-hoc meetings. In this role, you will liaise with cross-functional internal teams (including Monetization, Tech, Sales and Product Development departments) to improve our products in place, the entire customer experience and go to market.
If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we'd like to meet you.


  • Build and maintain strong, long-lasting client relationships
  • Lead as the single point of contact for all customer account management matters
  • Define multiyear account strategy, in close collaboration with other teams (tech, monetization, finance)
  • Identify and influence relevant stakeholders (internal and external) for the development of the account
  • Negotiate contracts and lead technical documentation (scope of work) progress
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives and internal roadmap requirements
  • Understand market trends and develop new business with existing clients and/or identify areas of improvement
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) with the relevant account reports (on weekly basis)
  • Collaborate with sales team to identify and grow opportunities within territory


  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Solid experience with CRM software (e.g. Salesforce, PipeDrive CRM or HubSpot) and MS Office (particularly MS Excel and Powerpoint)
  • Experience delivering client-focused solutions to customer needs
  • Data-driven mentality
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities (including VC tools)
  • Strong verbal and written communication skills: English + German
  • BA/BS degree in Business Administration, Sales or relevant field preferred
  • Professional background in an ISP, MNO or carrier preferred
  • Executive communication, engagement, and influence
  • Have a constant customer-first mind-set


  • Highly innovative work environment located at ICON Tower in the centre of Vienna
  • Freedom to work as independently as possible
  • Becoming part of a constantly growing company while celebrating international success
  • Attractive bonus program, jobticket and other benefits
  • At least EUR 4,200.00/month gross salary - with willingness to adjust the offering depending on qualification and professional experience


Nach Berufsfeld suchen
Näheres Berufsfeld
Account Management
Business Services