Credit Collection Specialist - New SSC - Medical Sector
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Bullet points
An American global company from Medical sector
Possibility to work with French, Italian, Spanish or Portuguese language
Firmenprofil
We are looking for individuals who will be developing new Credit Collection Shared Service Center based in Prague! Our Client is an international, stable and well known company from medical sector that will migrate several processes from its Credit Collection subsidiaries to the heart of Europe. The company's purpose is to improve people's lives thanks to its professionals who are working together to achieve limitless possibilities.
Aufgabengebiet
* Perform daily collection activities and be responsible for monitoring overdue payments from customers
* Daily collection activities can be telephone calls, emails, sending reminders and statements
* Approaching customers daily to build up the relationship
* Responsible for maintaining the sub ledger of their region
* Maintain accurate and up to date customer details and account records
* Review and approve customer's hold releases
* Drives necessary actions to improve DSO and bad debt percentages
* In cooperation with Sales Managers, Sales representatives and Customer Service Teams discuss the status and new orders of our customers
* Prepare collection arrangement
* Responsible for adjustments, handle queries and resolve problems within company guidelines and policy
* On an ad- hoc basis the employee may be asked to perform tasks not listed here
Anforderungsprofil (w/m/d)
* Recent graduate or intern experience
* At least 1 year of experience in similar customer focused roles
* Shared service center experience preferably in a multinational corporate environment
* Fluent in English plus at least C1 level of the following languages: German, French, Spanish, Italian, Swedish or Portuguese
* Skilled in using excel
* Knowledge of SAP or Oracle desirable
* Knowledge of credit collections process and use of collection automation tools desirable
* Aptitude for customer orientated and service minded approach
* Collaborative and team orientated approach
Vergütungspaket
Competitive compensation and benefits package
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