Application Engineer (m/w/d) Petrochemistry

Wien Festanstellung EUR38,000 - EUR55,000

Aktualisiert am 22/11/2021

  • international company
  • Development opportunities


Our customer is an international company in the field of water treatment in the chemical and technical industry.


  • Support to district sales personnel in the handling of Company program service calls on existing products and services, and assist in the correction problems as appropriate
  • Participate in design reviews, new application start-ups, and evaluations. Assist in critiquingproducts for serviceability, performance and reliability. Inter-act with appropriate company resources and work as a team
  • Ability to assess on-site field problems and operate required testing equipment to return systems to customer conformance
  • Coordinate and manage replacement parts programs with the individual manufacturing plants to ensure the availability of components as needed
  • Assist in the preparation of reports detailing technical problems and solutions to initiate necessary corrective product modifications and/or recommended process changes. Document value provided to the customer whenever possible
  • Assist in the development of troubleshooting service guides and bulletins on existing products Assume lead role of maintaining troubleshooting guides/bulletins and distribution to departments when required
  • Qualify, coordinate and monitor outside subcontractor network as required to ensure repair timelines are maintained and customer satisfaction is maintained
  • Work with other district personnel toward continuous improvement of policies and procedures resulting in increased customer satisfaction
  • Provide installation resource services on a project request basis necessary to satisfy the needs of the customer. Services may include (but not limited to) field surveys, installation checklists, rollout support services, etc.
  • Provide training to the first-line Account Managers on Company offerings and the resources available to them to assist in answering customer questions.
  • Seek to keep abreast of the latest industry advances through continuous education


  • HTL Rosensteingasse/Technical Degree or equivalent education with industry experience helpful
  • Must have knowledge of and experience in materials, scheduling, inventory, manufacturing and installation processes
  • Excellent organizational, interpersonal, verbal and written communication skills are essential
  • Ability to manage multiple projects simultaneously and maintain project schedule timelines
  • Be able to write and maintain clear, concise reports utilizing a standard laptop computer
  • Someone who can think logically and interject common sense and is prepared to make decisions
  • Must be a self-motivated, goal oriented, as well as a team player
  • Must be able to travel as required (NÖ)
  • Perfect german skills


  • Company car also for private use, cell phone and laptop computer
  • Performance-related compensation
  • home office
  • Flexitime model
  • Opportunities for further development and global deployment
  • An international, continuously growing company
  • Company pension plan
  • The environment of an international group


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